Empower Your Team with Instant Access to Knowledge and Resources
AI Support, Anytime, Anywhere
The Microcasting AI Experience Platform empowers employees to independently access the information they need, reducing support dependency and accelerating problem-solving.
With streamlined AI-driven access to policies, IT support, and internal resources, employees can quickly find answers, boost productivity, and focus on higher-value tasks—anytime, anywhere.
Drive Productivity, Satisfaction, and Efficiency
- 40% reduction in support tickets by enabling self-service
for common employee questions. - 30% increase in employee productivity through quicker access
to essential information. - 60% improvement in employee satisfaction by streamlining
access to internal knowledge resources.
How The Microcasting
AI Experience Platform Can Help
1
Do your employees struggle to find answers to common questions quickly?
The platform’s AI-driven search and conversational tools provide instant access to information, enabling employees to resolve questions about policies, procedures, and support independently, without waiting for help desk assistance.
2
Is valuable time lost when employees search for information across multiple systems?
Microcasting centralizes knowledge and delivers personalized, role-specific content, so employees can access exactly what they need, tailored to their roles and previous inquiries.
3
Are repetitive questions slowing down your support teams?
By equipping employees with self-service tools, the platform reduces the volume of routine inquiries to support teams, freeing them up to focus on higher-value, complex issues.
Empower Employees with Instant Access and Boost Productivity
The Microcasting AI Experience Platform empowers employees with immediate, tailored access to the resources they need. By streamlining self-service and reducing support dependency, our platform enhances productivity, drives engagement, and boosts satisfaction.
Discover more ways Microcasting’s AI Experience Platform can transform your business with additional use cases, including Customer Self-Service, Employee Education, and Customer Success.