AI Customer Knowledge is a centralized, AI-driven repository designed to transform how customers access support and information. Powered by advanced AI technology, this platform helps customers quickly find answers to their questions without waiting on customer support.
By integrating various content formats—documents, videos, real-time conversations, and more—AI Customer Knowledge enables a seamless self-service experience that enhances satisfaction, reduces support costs, and drives loyalty.
Delivers instant, context-aware answers to customer questions anywhere on your website, enabling seamless engagement and faster problem resolution.
Centralize your videos, documents, and content so customers can access them 24/7 for quick, accurate information. Seamlessly integrates with your company’s data sources like Google Drive and more.
Empowers customers to find solutions independently, reducing the need for live support through powerful search and AI-driven recommendations.
Create rich learning experiences by assembling videos, documents, quizzes, knowledge checks, forms, and assignments into one experience. Helpful AI tools are built into the Admin.
An integrated meeting platform for webinars, live sessions and recorded meetings. Easily transform meetings into courses and integrate existing Zoom meetings to create more assets.
Automated processes to keep your customers on track with their training, with personalized engagement flows and tracking.
Utilize our powerful AI powered testing engine to create simple quizzes and robust timed exams and tests. Then leverage the certification engine to automatically issue certificates.
Tracks customer interactions and common inquiries, offering valuable insights to improve content strategy and fill knowledge gaps.
Empowers customers to resolve issues on their own,
cutting down on support costs and
improving accessibility to answers.
Enhances customer training with structured learning modules, making onboarding faster and more effective.
Supports ongoing learning and self-service, helping customers maximize the value of your product and deepening engagement over time.
Accelerates the onboarding process, providing new customers with the knowledge and resources they need from day one.
Empower your customers to succeed independently with AI Customer Knowledge, the ultimate self-service solution for seamless and personalized support. Equip your team with a scalable, intelligent platform that not only satisfies customer needs but also optimizes operations, drives loyalty, and generates revenue growth.
